Privacy Policy of ProsePercent
ProsePercent is committed to protecting the privacy and security of the personal data of our users and clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our AI-powered financial solutions, including AI-driven financial analysis, predictive market modeling, automated portfolio optimization, and bespoke financial advisory for complex literary estates.
By using our site or engaging with our services, you consent to the data practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Identifiable Information (PII): This includes your name, email address, phone number, physical address, and any financial information (e.g., investment portfolios, income details, financial goals) that you voluntarily provide to us when contacting us, signing up for services, or engaging in advisory discussions. For clients involving complex literary estates, specific details pertaining to the estate’s assets and beneficiaries may be collected.
- Technical Data: Information about your device and how you access our site, including your IP address, browser type, operating system, referral sources, and pages visited. This data helps us understand user behavior and improve site functionality.
- Usage Data: Information about how you use our services, such as queries made, features accessed, and the duration of your interactions. This helps us tailor our AI financial solutions to better meet user needs.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To provide, operate, and maintain our AI-powered financial solutions.
- To personalize your experience and deliver tailored financial insights, models, and advisory services.
- To communicate with you, respond to your inquiries, and provide customer support.
- To improve our website, products, and services, including developing new features and AI models.
- For internal analytics, research, and for monitoring the effectiveness of our marketing.
- To comply with legal obligations, enforce our terms and conditions, and protect our rights.
3. Data Sharing and Disclosure
ProsePercent does not sell, trade, or otherwise transfer your personal identifiable information to outside parties without your explicit consent, except in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., web hosting, data analytics, CRM services), provided those parties agree to keep this information confidential and secure.
- Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction, subject to the gaining entity adhering to this Privacy Policy.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include advanced encryption, secure servers, and strict access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.
Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Data Protection Rights (GDPR)
In accordance with GDPR and other applicable data protection laws, you have the following rights:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
6. Third-Party Links
Our site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, your data, or our practices, please contact us:
- ProsePercent Financial Services
- 16A Millward Street
- Melbourne, Victoria, 3056
- Australia